Home Coffee Makers Mastering Your Keurig 2.0: A Guide to Cleaning, Descaling, and Troubleshooting Your Coffee Maker

Mastering Your Keurig 2.0: A Guide to Cleaning, Descaling, and Troubleshooting Your Coffee Maker

Mastering Your Keurig 2.0: A Guide to Cleaning, Descaling, and Troubleshooting Your Coffee Maker

Buying a Keurig 2.0 is the easy part, but mastering it? Not so much!

The versatile Keurig 2.0, ever since its release and even after its discontinuation, has created hype within the coffee world.

Each machine, from the top-tier model to the basic one, is loaded with plenty of features, allowing you to brew your favorite drinks with minimal fuss.

Today, let’s take a closer look at the cleaning, descaling, and troubleshooting of the Keurig 2.0 to help you master this mighty appliance.

Cleaning and Descaling Your Keurig 2.0

Like any other coffee maker, your Keurig 2.0 can grow mold if not properly taken care of. Therefore, care and maintenance is a necessary safety and health precaution for keeping bacteria at bay and extending your machine’s lifespan.

But, before moving towards the cleaning and descaling steps, let’s discuss the differences between the two.

Cleaning vs. Descaling

A common misconception among coffee lovers is that descaling and cleaning a coffee maker are the same. However, these two are completely different processes that address two different problems.

Cleaning helps your coffee maker get rid of coffee splashes, residue, and oils through a quick rinse with soapy water. It is best to clean your Keurig 2.0 daily or every alternate day.

On the other hand, the purpose of descaling is to remove mineral build-up from water. This process includes a specialized descaling solution or cleaning with vinegar and should be performed every three months or simply when your Keurig asks you to – by flashing its descaling light!

How to Clean Keurig 2.0

Mastering Your Keurig
Keurig 2.0


Start by turning off the machine and unplugging it from the electrical socket.

Remove and Wash the Removable Parts

Next, wash the lid, water reservoir, drip tray, and K-cup holder with mild detergent. Make sure they are nice and clean, and leave them to air dry.

Clean the Needles

Press the button by the K-cup holder to separate it from the housing.

Next, grab a paper clip to remove the coffee grounds and debris from the exit needles. Finally, put the holder under tap water to rinse everything thoroughly. Remember to clean any grime and oil on the diffuser and the housing by washing them.

Clean the Unit

Use a toothbrush to remove leftover debris and gunk in the unit. Focus on the handle and top exit needle since they will likely accumulate debris.

Wipe and Assemble

Now, wipe the machine’s surface with a clean and dry cloth ( you can also use a damp rag), then put the removable parts back into their respective places and reassemble the unit.

Rinse the Reservoir

Once assembled, fill the machine’s tank with clean water and rinse it by running one or two cycles.

Use as Usual

Finally, you are done with the general cleaning of your Keurig 2.0 and can use it as usual for brewing your daily cup of coffee.

How to Descale Keurig 2.0


Turn off your Keurig and unplug it from the power socket.

Remove and Clean the Removable Parts

Every Keurig 2.0 model has the same removable parts, including a pod holder, drip tray, and water reservoir.

Take them out carefully. Once removed, clean each component with warm tap water, dish soap, and a non-abrasive cloth. Use the bottom end of a paperclip to remove the residue from the exit needles inside the pod compartment.

For a really good clean, you can also mix equal parts of warm water and vinegar to wash any part that comes in contact with the coffee.


Reassemble your unit once you are done cleaning

Prepare the Descaling Solution

Now, it is time to mix your descaling agent. While Keurig asks you to purchase its own descaling solution, you can always grab any descaler of your preference. Using vinegar and water in a 1:1 ratio is a cheap and effective way to do this job.

Add the Descaling Solution to the Reservoir

Add the prepared descaling solution into your Keurig’s water reservoir to the MAX FILL line.

Next, grab a large mug or bowl, and place it on the drip tray.

Note: If your water reservoir has a filter, remove it before adding the descaling solution.


This is where the magic happens. Run the largest brew setting on your Keurig 2.0 without inserting a pod. Lift and lower the handle throughout the process and repeat it three times or until your machine indicates it needs more water. Let the brewer rest for at least 30 minutes to give the descaling solution the time to do its thing.


Empty the reservoir of any leftover descaling agent and give it a few rinses by filling it with clean water up to the MAX FILL line and running it through as many back-to-back cycles as possible. Drain the water once done.

Use and Enjoy

And ta-da! You have successfully descaled your Keurig 2.0 and are now ready to make a fresh, tasty cup of coffee.

Troubleshooting Your Keurig 2.0

Is your Keurig not brewing properly, or has it completely stopped working? Need help with troubleshooting?

Below are the most common Keurig 2.0 problems and how you can fix them.

Keurig 2.0 Not Turning On

If your Keurig 2.0 isn’t turning on, you can try several things: unplug and plug the unit, ensure it’s plugged securely, or plug it into a different outlet. You can also try resetting your home’s circuit breaker as the last step.

If nothing works, it is time to ring Keurig Customer Service.

Keurig 2.0 Not Dispensing Water

Problems with water flow are common with Keurig coffee makers. If your Keurig is not making a full cup, giving you grounds in the cup, or not dispensing water, you should try cleaning its exit needles and the k-cup holder. It might also indicate the need to descale your unit in case you haven’t done it recently.

Keurig 2.0 Leaking

The most likely reason behind a leaking Keurig 2.0 is clogging. Try cleaning its k-cup holder, the disc underneath it, and the exit needles to solve this. Next, check the valve at the bottom of the water tank and make sure it looks clean.

If nothing is clogged but the machine still leaks, it might be due to a problem with the inside valve or hose, and you will need to call customer support for further assistance.

Keurig 2.0 Keeps Turning Off

If your unit keeps shutting off, check the Auto off option and ensure no timer is set.

You can disable the auto shutdown feature by powering off the Keurig while it’s plugged in and pressing the 10oz Mug and Strong buttons for 3 seconds.

Keurig 2.0 Showing the “Add More Water” Error

If you have sufficient water in your Keurig 2.0 but receive the “add more water” message, try filling the brewer’s reservoir to the maximum level and see if it solves the problem.

If not, remove and empty the reservoir. Then thoroughly clean it with soapy water and reseat it. Again, fill the water to the max fill line; the message will soon disappear.

Keurig 2.0 Touchscreen Not Working

Resetting your Keurig 2.0 is an effective way to fix an unresponsive touchscreen.

Here’s how you can reset your Keurig 2.0:

  • Turn off the machine and unplug it
  • Remove the water tank
  • Wait for 5 minutes
  • Plug the unit back in and turn it on
  • Place the water reservoir back in its place
  • Open and close the pod holder

Also Read: Keurig 1.0 vs. 2.0 – Ultimate Comparison 2023 (Which is Better?)


Keurig 2.0 is a commendable machine for coffee enthusiasts all around.

From espresso to k-cups, it offers an umpteenth number of options to cater to specific needs and budgets.

We hope our post gives you a better insight into Keurig 2.0 regarding its care, maintenance, and troubleshooting to help you get the most out of your purchase.

This post may contain links that we earn a small commission from, at no cost to you, read more.